One day my daughter, who is 19 years old and has a slight physical handicap, came home from her work experience at a local senior citizen home and told me the most touching story…..
While standing at the bus stop in the pouring rain, a young man ran across the street and handed her his umbrella. Then he turned around and ran back across the street, boarded his bus and disappeared without saying a word. It happened so quickly that she couldn’t even thank him for it before he quickly ran off. She said he was a refugee, new to this country and didn’t speak German. This act of kindness literally brought tears to my eyes.
Living in Germany, we hear and read reports about people and families in foreign lands having to flee their homes for safety almost daily. One can’t ignore the constant criticism and the political haggling about it all. People give them a place to live and then complain that they live there. I try to avoid watching the news. There are simply too many sad and depressing things going on in this world and I can’t help wondering if actual acts of “kindness” have become a rarity. Why are people so negative and quick to judge and criticise people they don’t even know?
Ironic as it may seem, this act of kindness wasn’t performed by a native German resident but by a foreigner facing the hardships of being accepted by a new country, its people and its customs.
“Dear young man, wherever you are. Thank you for being kind to my daughter.”
Delivery and Installation
Finally! After weeks or months of waiting………..
The big truck loaded with all your fitted kitchen shelves, cupboards, drawers, doors, parts and appliances arrives at your front door. Hopefully that includes at least 2 qualified and experienced craftsmen to assemble it all for you. You will probably have to take an extra day off from work and sacrifice a vacation day to be home when your kitchen is being installed. It might even take more than just one day for it to be completed, so don’t be surprised if everything isn’t operational in just a few hours or after just one day. Don’t think for a minute that you can just go upstairs and sit down at your computer with a cup of coffee and leave the workmen alone to do all the work without any supervision. Unfortunately, that isn’t how it works. You will want to be sure all the parts delivered aren’t damaged and your freshly painted walls aren’t scratched, or worse, while the cupboards and counter top are being assembled. Upon completion of installation you will be asked to inspect the kitchen thoroughly. Please do so with a critical eye! Inspect everything inside and out. Make sure all the appliances function correctly and there are no scrapes or broken off corners on cupboards, doors and drawers. Check to see that they all open and close properly and that nothing has been overlooked or forgotten! If you are one of the lucky customers,………. the kitchen is in perfect condition and functions as it should.
Mistakes, however, can happen. Document and take photographs of everything that is not to your satisfaction. If in fact you do find some faults, it will definitely come in handy when you contact their customer service and make your complaint. Always follow-up any complaint made on the telephone with one in written form and document everything. The more detailed you are, the better! Especially, if there are big problems involved and the situation becomes one for which you must seek legal counsel.
Be prepared for a rollercoaster ride.
If you’ve been living in your home for over 20 years, it’s inevitable that it will start showing signs of wear and tear. Since you spend a majority of your time in the kitchen, it’s definitely the room that deserves the most attention. You’ve probably already renovated every room in the house numerous times and have left the kitchen for last. Why ? Well, not because it couldn’t be done, but probably because a new kitchen involves a lot of planning, time, money and energy.
Part 1 –
The Planning and design
Planning a new fitted kitchen can actually be lots of fun, especially if you’re the kind of person that is creative and generally enjoys designing and remodeling. But make sure you have lots of time and patience. There are hundreds of custom kitchen sales galleries and stores in your immediate area, however, finding the right one won’t be easy. Make sure you ask friends, family and acquaintances for recommendations based on their personal experiences with kitchen designers, their in-house installation specialists, professional craftsmen and customer service. Know what you must have and what you don’t need! Take inventory of your kitchen ware and supplies so that you know how much storage space you’ll require. Research color schemes and suitable materials for the kitchen cabinets and counters. Go online and look at different kitchen wall colors and designs too. When viewing actual models of kitchens on site, make sure you open all the drawers and cabinets and take a closer look at how well the kitchens are assembled. Assess the quality of the product and material. If you can’t afford a custom crafted kitchen made of pure hardwood, be very critical of the quality of pressed wood countertops and cupboard materials. Inspect everything! Take your kitchen measurements or blue-prints and go to at least 3 to 5 kitchen studios for extensive planning and estimates. You’ll be surprised at how different their ideas and prices can be. Where one kitchen designer might spend hours with you planning something great, another may not invest as much time or effort into the process. I had one kitchen planner ask me for pictures of my old kitchen and without much effort on his part, he told me that was the best option – he then drew up (literally, by hand) a plan for a new kitchen that looked just like my old one! Another fitted kitchen designer worked with me for over a week creating numerous kitchen designs suitable for our home using modern technology! And yes, for no extra charge.
To be continued…..
We all have these wonderful memories of our children at Christmas when they’re sitting under the Christmas tree opening their presents. The kids would tear off the beautiful wrapping paper and then they’d pass the boxes on to me to do the rest. I couldn’t get the toys out of the original packaging fast enough! This was no easy task, since I believe that toys are purposely packaged extremely well to make our lives more stressful on Christmas Day. Remember the dolls with their buggies and cool outfits? Or if you have boys, remember the cars and train sets?
What I didn’t know then was that one day the toys would be gone.
As my children got older they simply lost interest in their toys. They sat untouched, collecting dust in the cupboards and on the shelves. My girls sprouted into their teen years and the dolls were forgotten. Instead, their interests changed to CDs, DVDs, mobile phones, gaming consoles, makeup, clothes and …… boys. Now that’s a scary thought, especially when you picture them running around the house in their little princess costumes at the age of four!
I guess as a parent, this must be the first stage in preparation of our children eventually leaving the nest. But what about all those beautiful and expensive toys and dolls sitting on the shelves? Two options. Box them and hide them away in the attic for almost forever or give them to children that would appreciate them NOW. I decided on the latter.
Today, a young family came to pick up the toys. They searched through the boxes with eager looks of anticipation and wonder on their faces. They gave me looks of appreciation and embarrasement. I helped them load all the boxes of toys into their car and then sadly watched as they drove away.
I was glad, of course, that the toys would be cherished but never imagined I would be so sad to see them go. Our babies are no longer babies anymore.
They’re growing up.